Last Updated: May 19, 2025

Boko Tech (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website (the “Website”) and our mobile application (the “App”) (collectively, the “Services”).

1. Information We Collect

We may collect the following types of personal information from you:

         Information You Provide Directly:

• Account Information: When you register for an account on our App, we may collect your name, email address, phone number, date of birth, address, username, and password.
• Identity Verification Information: To comply with regulatory requirements and prevent fraud, we may collect additional information to verify your identity, such as your government-issued identification documents (e.g., passport, driver’s license), photographs, and proof of address.
• Transaction Information: When you use our money transfer services, we collect information about your transactions, including sender and recipient details, amounts transferred, payment methods, transaction dates, and locations.
• Financial Information: To process transactions, we may collect your payment card details, bank account information, and other financial information. This information is often processed by our third-party payment processors.
• Communications: If you contact us for support or inquiries, we may collect your name, email address, phone number, and the content of your communication.
• Consulting Service Information: If you use our IT consulting services, we may collect information related to your business needs and projects.
• Marketing Preferences: We may collect information about your preferences for receiving marketing communications from us.
  Information We Collect Automatically:
• Usage Data: We may collect information about how you use our Services, such as the features you access, the pages you visit, the time and date of your access, and other usage statistics.
• Device Information: We may collect information about your mobile device, including the device model, operating system, unique device identifiers (e.g., IMEI, device ID), IP address, mobile network information, and device settings.
•  
• Location Information: With your consent, we may collect precise location data from your mobile device to facilitate certain features, such as verifying your location for transactions or providing location-based services. You can control the collection of location information through your device settings.
• Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Website and within our App. This helps us personalize your experience, analyze trends, and administer our Services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information
We may use your personal information for the following purposes:

• To Provide and Maintain Our Services: To create and manage your account, process your transactions, provide customer support, and ensure the proper functioning of our Website and App.
• To Verify Your Identity: To comply with legal and regulatory obligations, including anti-money laundering and counter-terrorism financing laws, and to prevent fraud.
• To Process Transactions: To facilitate money transfers and other financial transactions you request.
• To Communicate With You: To respond to your inquiries, provide important notices and updates about our Services, and send you marketing communications in accordance with your preferences.
• To Personalize Your Experience: To tailor the content and features you see within our Services based on your usage and preferences.
• To Improve Our Services: To analyze how our Services are used, identify areas for improvement, and develop new features and functionalities.
• For Security Purposes: To protect our Services and our users from fraud, abuse, and unauthorized access.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.

3. How We Share Your Information
We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us in providing and improving our Services, such as payment processors, identity verification services, data analytics providers, hosting providers, and customer support services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Financial Institutions: To process your transactions, we may share your information with banks and other financial institutions involved in the transfer process.
• Regulatory Authorities: We may disclose your information to regulatory authorities, law enforcement agencies, and other governmental bodies when required by law or to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other third party involved.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

• We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
•  
• Using encryption to protect sensitive information transmitted online. 
• Implementing firewalls and intrusion detection systems. 
• Restricting access to personal information to authorized personnel who need to know the information to perform their job duties. 
• Regularly reviewing and updating our security practices.
• While we strive to protect your personal information, please understand that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the applicable laws.

6. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The Right to Access: You may have the right to request access to the personal information we hold about you.
• The Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• The Right to Erasure: You may have the right to request that we delete your personal information under certain circumstances.
•  
• The Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances. 
• The Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller. 
• The Right to Object: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Rights Related to Automated Decision-Making: You may have rights related to decisions based solely on automated processing, including profiling.
• The Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. 
• To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

7. Deleting Your Account
You have the right to delete your account at any time. You can do this through the account settings within the App or by contacting our customer support at support@bokotech.net. Upon your request to delete your account, we will take steps to remove your personal information from our active systems. However, we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention, dispute resolution, and enforcing our agreements.

8. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Cross-Border Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. By using our Services, you consent to the transfer of your personal information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Links to Third-Party Websites and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by Boko Tech. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Website and within our App, and we may also provide other forms of notice as required by law. The “Last Updated” date at the top of this Privacy Policy indicates when it was last revised. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@bokotech.net